Privacy-policy - Brain Tree

Privacy Policy

Effective Date: June 6, 2025

At Brain Tree, your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website or services.


1. Who We Are

Brain Tree is a coaching institute based in Chandigarh offering guidance and educational services to civil services aspirants. This policy applies to all users of our website and services.

Business Address:
SCO 80-81-82, Top Floor, Sector 17-D, Chandigarh – 160017
📞 +91 98154 29085
📧 support@braintreeias.com


2. Information We Collect

We may collect the following types of personal information from you:

  • Basic Info: Name, email address, phone number, city, state

  • Communication Data: Your queries, messages, and feedback submitted via our contact forms

  • Technical Data: IP address, browser type, device information, operating system, pages visited, and time spent using our site

  • Cookies & Tracking: We use cookies to improve user experience, personalize content, and analyze website traffic. You can control cookies through your browser settings.


3. How We Use Your Information

We use the collected data for:

  • Providing you with course details, schedules, and updates

  • Responding to your queries or requests

  • Sending relevant notifications and academic reminders

  • Analyzing website traffic and performance

  • Improving our services and website functionality

  • Ensuring legal compliance and security

We only collect the minimum data necessary to fulfill these purposes.


4. Sharing of Information

We do not sell, rent, or share your personal data with third parties for marketing purposes.

However, we may share your information with:

  • Trusted service providers (e.g., email, hosting, and payment platforms) who help us run our operations

  • Legal authorities when required to comply with the law

All third parties are required to handle your data securely and confidentially.


5. Data Security

We use industry-standard security measures to protect your data, including:

  • SSL (Secure Socket Layer) encryption

  • Secure servers and firewall protection

  • Restricted access to your personal data

While we strive to keep your data secure, no method of transmission over the internet is 100% secure.


6. Your Data Rights

Depending on your local privacy laws, you may have the right to:

  • Access or update your personal data

  • Request deletion of your data

  • Withdraw consent for data usage

  • Ask us to stop sending promotional messages

To exercise your rights, contact us at:
📧 support@braintreeias.com


7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes it was collected for. After that, we securely delete or anonymize your data.


8. Children’s Privacy

Our website and services are intended for individuals aged 18 and above. We do not knowingly collect data from children under 18. If we become aware of such collection, we will delete it promptly.


9. Third-Party Links

Our website may contain links to third-party websites. Once you leave our site, we are not responsible for the privacy practices of those websites. Please review their privacy policies before submitting any personal information.


10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated Effective Date at the top. You are advised to review this page periodically for any updates.


11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, feel free to contact us:

Brain Tree
SCO 80-81-82, Top Floor, Sector 17-D, Chandigarh – 160017
📧 support@braintreeias.com
📞 +91 98154 29085